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FAQ
Rewards / Blimps
9
How does the Blimps program work?
What are Blimps?
How do I earn Blimps?
What are reward offers?
What is a qualifying purchase?
View all 9
Redeeming Blimps
5
What can I do with my Blimps?
How do I redeem my Blimps?
How can I cancel a Blimps redemption?
What if I want to cancel a purchase that was paid for with redeemed Blimps?
Can I withdraw my Blimps or transfer them?
Link a card
5
Why should I link a card?
How do I link a card?
What payment cards can I use?
Can I link a non-U.S. issued payment card to the app?
The Privacy Policy says that my payment card is linked through Plaid. Who's Plaid?
Registration / account setup
4
How do I register?
Forgot password
Won’t accept my email address
How can I update my details?
General
3
What do the symbols next to businesses in the app mean?
Can I delete my account?
What happens to my Blimps if my account is deleted?
Troubleshooting your linked card (The following is based on information from Plaid)
10
Invalid Credentials
Invalid multi-factor authentication
Temporarily Locked Account
Unable to support account
Account not authorized
View all 10
FAQ for Redeeming Business
1
POS system setup for Blimp transactions